Job Title: Operations & Fleet Supervisor — Uganda (Domestic & Cross-Border Cargo Logistics)
Location: Kampala (with oversight of operations across Uganda and cross-border routes)
About Us
Buconic Logistics is a growing cargo-logistics and transport company providing reliable domestic delivery and cross-border freight services across Uganda and neighbouring countries. As we scale operations, we are looking for a competent and dependable Operations & Fleet Supervisor to oversee fleet performance, ensure efficient logistics operations, maintain compliance and safety standards, and support smooth coordination between drivers, operations staff, and clients.
Role Overview
The Operations & Fleet Supervisor will manage and supervise the company’s fleet and day-to-day logistics operations. This includes scheduling, dispatching, route planning, vehicle maintenance and safety compliance, driver supervision, and coordination of deliveries — both domestically and across borders. The role ensures that Buconic Logistics delivers on its commitment to timely, safe, and cost-effective cargo movement, while maintaining high service quality and regulatory compliance.
Key Responsibilities
Fleet & Vehicle Management
- Oversee the full lifecycle of company fleet vehicles: scheduling regular maintenance, inspections, and servicing, ensuring vehicles remain road-worthy, reliable and compliant with regulations.
- Manage vehicle procurement recommendations, replacement or disposal decisions, in line with operational needs and budget.
- Ensure vehicles are properly licensed, registered, insured, and meet all legal and safety requirements.
- Maintain accurate records of vehicle maintenance, usage, fuel consumption, repairs, and related expenses.
Operations & Delivery Management
- Plan, schedule and dispatch deliveries — both domestic and cross-border — ensuring efficient routing and on-time delivery.
- Monitor cargo in transit, track vehicle locations (where applicable), and manage delivery status reporting.
- Liaise closely with drivers, operations staff, clients, and border-crossing contacts to coordinate pickups, drop-offs, and paperwork for cross-border transport (customs, permits, etc.).
- Handle any operational issues — delays, breakdowns, accidents, or compliance problems — by coordinating with drivers, maintenance teams and management; institute corrective actions and record-keeping.
Driver & Staff Supervision
- Supervise and manage drivers and fleet-related staff: assign routes, monitor performance, ensure adherence to schedules and safety regulations.
- Provide orientation/training for new drivers and staff on company policies, safety protocols, cargo handling, cross-border procedures, and maintenance routines.
- Enforce compliance with company policies, traffic laws, transport regulations, and safety standards.
Planning, Reporting & Continuous Improvement
- Develop and implement fleet management policies, standard operating procedures (SOPs), maintenance schedules, and operational guidelines appropriate for domestic and cross-border logistics.
- Monitor fleet performance metrics (vehicle uptime, fuel usage, route efficiency, delivery times, driver performance) and prepare regular reports to management.
- Provide recommendations for improving fleet utilization, reducing costs, enhancing safety, and optimizing operations.
- Assist in budgeting for fleet expenses (maintenance, fuel, repairs, new acquisitions), and help manage resource allocation for fleet operations.
Qualifications & Skills
- Bachelor’s degree (or Diploma) in Logistics, Supply Chain Management, Business Administration, Transport Management, or a related field — or equivalent practical experience in transport/fleet operations.
- Proven experience (ideally 3+ years) in fleet management, transport operations supervision, or logistics — preferably in freight forwarding, cargo transport, or similar environment.
- Strong understanding of fleet operations: vehicle maintenance, transport regulations (domestic and cross-border), safety standards, route planning and dispatching.
- Leadership, team supervision, and people-management skills — ability to manage drivers and operations staff, coordinate activities and enforce standards.
- Organisational skills, attention to detail, and ability to multitask — manage fleet schedules, maintenance, deliveries, documentation and reporting simultaneously.
- Good communication (verbal and written) skills to liaise with drivers, clients, border/customs officials (for cross-border shipments), operations and management.
- Basic computer literacy — familiar with spreadsheets, fleet/transport management software or ability to quickly learn relevant systems.
- Problem-solving mindset, ability to react promptly to operational challenges (breakdowns, route issues, delivery delays, compliance problems) and manage corrective actions.
Preferred / Additional Competencies
- Experience with cross-border cargo transport — familiarity with required documentation, customs procedures, border regulations and regional transport laws.
Basic mechanical knowledge or ability to liaise effectively with maintenance/repair teams to coordinate timely vehicle servicing.
- Experience using fleet management software, GPS tracking, dispatch systems, telematics or other digital tools to monitor and optimize fleet operations.
- Familiarity with cost-control, budget planning, and resource allocation — especially in a logistics environment.
- High commitment to safety, regulatory compliance, and service quality; ability to instill a safety-first culture among drivers and staff.
What We Offer
- A key supervisory role in a growing logistics company, with responsibility over fleet and operations — opportunity to shape and contribute to company growth and standards.
- Competitive salary and allowances, especially considering the demands of cross-border logistics.
- Exposure to both domestic and international freight operations, offering valuable experience in fleet management and cross-border logistics.
- Opportunity for career growth — potential to advance into senior operations or transport management roles as the company expands.
- Supportive team environment with dedicated operations, maintenance, and administrative staff.